FAQ

  1. What type of images do you sell?
    Our selection includes a variety of styles available in five different sizes and on multiple surfaces (glass, dibond, plexiglass, canvas, paper), ensuring that everyone can find the perfect piece for their home or office, whether it be art pieces, modern graphics, nature photos, or abstract compositions. If you are uncertain about the surface, visit our Inspiration section or click here for more information!

  2. How can I order pictures?
    You can order our pictures directly through our website. Using our easy-to-navigate catalog, select your favorite images in the desired size and surface, add them to your cart, and proceed to checkout.

  3. What payment methods do you accept?
    We accept credit card payments, PayPal, and ApplePay to make your purchase simple and convenient.

  4. Can I customize my order?
    Certainly! You have the option to customize your order. Our goal is to ensure that the selected image perfectly meets your needs.

  5. What is the expected delivery time?
    Delivery generally takes 4-5 days. To ensure that your order arrives safely, it is delivered by GLS.

  6. How can I track my order status?
    You can track your order status through the tracking service provided by GLS.

  7. What should I do if the ordered product is damaged or if I am dissatisfied with it?
    We accept returns of any damaged or defective products within 14 days. If you encounter any issues, please contact us as soon as possible.

  8. Can I return a product?
    Yes, you have the option to return a product. Please read our return policy for details.

  9. How do you handle personal data?
    We manage your personal data in accordance with EU data protection regulations, ensuring their security and protection.

  10. How can I contact customer service?
    You can contact our customer service via email or directly through our website.

  11. Is there a warranty on the products?
    We currently do not offer a long-term warranty on our products, as improper environmental conditions can significantly affect their quality over time (storage in sunny or humid locations, other damages, etc.). However, we are committed to high quality and customer satisfaction. Regardless, our 14-day warranty automatically applies to every order.

  12. What are the benefits of registration?
    Registration provides you access to unique offers and discounts. Moreover, as a registered user, you will receive significant price reductions on future purchases, making it worthwhile to take advantage of the benefits it offers.

  13. How can I update my personal information in my profile?
    You can update your personal information directly through your profile on our website.

  14. What measures are taken to ensure secure online payments?
    The security of online payments is the responsibility of the payment providers, who use the latest security protocols to protect your data.

  15. How can I subscribe to newsletters and special offers?
    Directly through our website, so you can stay up-to-date with the latest news and promotions.